Site Licensing

Overview

Site Licensing is a type of licensing offered on Zephyr that allows institution the freedom to assign/un-assign/reassign licenses to their users as needed!

The way it works, your institution pays for a certain number of site licenses (let’s say 10 in this example). Depending on your billing cycle (let’s say 1 year in this example), you will be able to assign those 10 licenses to anyone at your institution for 1 year.

Once your institution is created and you have admin access, you can invite as many instructors or students as you would like. Inviting them and having them register their accounts does not use a site license. So, you can prepare your course, invite your students, they can register, and then you can assign them licenses whenever the course begins.

If you need to add licenses mid-cycle, you can request licenses to be added through the site (or by reaching out to sales@littlearms.com). You will pay a prorated rate for your new licenses and they will then roll over into your next cycle.

When your cycle approaches 30 days from the end, you will receive an automated email notification. A Zephyr representative may reach out in the next couple of days to discuss renewal. You can also reach out to us at any point to discuss renewal by emailing sales@littlearms.com.

If you choose not to renew, we’d love to hear why or have the opportunity to discuss your options for renewal. But ultimately, if you decide not to renew, then your licenses will expire at the end of your billing cycle (plus a few extra days that we give them by default).

If you choose to renew, then you’ll receive an invoice from us after discussing renewal options with a team member. Once the invoice is paid you don’t need to do anything else! If you requested an increase or decrease in license number, these licenses will be available to you immediately and you can continue using Zephyr normally.

FAQs

I need to add licenses to my account

You can request additional licenses through your dashboard UI or by reaching out to sales@littlearms.com.

I received a notification that my licenses will expire in 30 days, but I have not heard from a Zephyr team member

Please reach out to us at sales@littlearms.com.

Do I need to assign licenses to my instructors and admins?

If your instructors and admins need access to the simulator content, then yes. Otherwise, you are not required to assign them licenses.

What happens when I un-assign a license from a user?

That user immediately loses access to the content that license granted them.