You can initiate a password reset two ways: (1) through the website or (2) through the launcher.
Through the Website
Go to www.zephyr-sim.com
Click “Sign In”
Click “Forgot Password”
Enter the email associated with your Zephyr Sim account
Click “Submit”
You will receive an email with a Reset Password Link and a Password Reset Key
Click the “Reset Password” button/link
A new browser window will open prompting you to enter a new password
Enter your new password in the “Password” field
Enter your password again in the “Confirm Password” field
Click “Submit”
You will now be able to login with your new password
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